Who Are Agency Workers?

Agency workers are individuals employed by a recruitment or staffing agency but work temporarily for another company. These workers are commonly referred to as ‘temps’ and typically work on short-term contracts in various sectors, such as healthcare, construction, and office administration. The agency handles payroll, contracts, and other administrative tasks on behalf of the employer.

How Does Employment for Agency Workers Work?

Agency workers are hired by the recruitment agency but are placed with different companies for short-term work assignments. Key characteristics include:

  • The agency is the legal employer, not the company where the worker is placed.
  • Work contracts are usually temporary or short-term but can sometimes be extended.
  • The worker receives their pay and benefits through the staffing agency.

Rights of Agency Workers

Agency workers in the UK are protected under the Agency Workers Regulations (AWR) 2010, which gives them the right to fair treatment in terms of pay, holidays, and working conditions after a certain period of employment.

Key Rights Include:

  • Equal pay: After 12 weeks in the same role, agency workers are entitled to the same pay as direct employees in equivalent positions.
  • Working conditions: Equal access to facilities (e.g., canteens, parking) as full-time staff.
  • Paid holidays: Agency workers have the right to accrue paid holiday based on their working hours.

Advantages of Being an Agency Worker

Working through an agency can offer flexibility and a variety of job experiences. Some key benefits include:

  • Flexible working arrangements that allow you to take on assignments that suit your schedule.
  • Exposure to multiple industries, which can enhance your skills and employability.
  • Opportunities for long-term positions if the company decides to hire you directly after your temporary contract.

Challenges of Being an Agency Worker

Despite the flexibility, agency workers may face certain challenges:

  • Lack of job security due to the temporary nature of most contracts.
  • Potential for fewer benefits compared to permanent employees, especially in the early stages of employment.